Blue Apes Salesforce Consulting

Increase Your Efficiency With the Digital Transformation of Your Processes

Professional expertise across technology boundaries: Our experts will help you identify and implement the right Salesforce technologies for your requirements. Whether you are a medium-sized company or a large corporation and whether you are already using Salesforce or want to introduce it – we are the strategic partner for your Salesforce projects!

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Our Salesforce Consultants Will Advise You Individually and Properly

As Diverse as Your Projects

Salesforce offers a wide range of cloud-based applications and services, which will help you to manage your customer relationships, increase the efficiency of your sales, optimize your marketing activities, improve your customer service or automate your business processes.

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Are you already using Salesforce systems and want to exploit their full potential or expand their functionality? Or would you like to introduce Salesforce into your company to support specific departments or processes? An elementary part of our first-class consulting is our hands-on mentality: we will work with you to evaluate which options are available for your initial situation and which approach fits your individual strategic goals best. In this way, we will create a detailed, shared understanding of your processes and maximize your business value.

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Principles of Our Cooperation

Our Customized Approach – Based on Your Individual Starting Situation

We will adapt our proven project approach based on your individual current situation. It is particularly important to us that the interplay of speed, quality and sustainability is in balance.

Crawl, Walk, Run

After a detailed requirements analysis, we will start with a prototype of the system, which is customized through your feedback. Feedback loops and the delivery of increments increase confidence in the system. The complexity of the requirements can be steadily increased.

Close to Standard

By using standard functionality in combination with modular extensions based on the building block principle, system areas can be implemented efficiently in terms of time and budget. Including three free updates a year, Salesforce also constantly delivers optimizations and enhancements to the platform, which we build on to exploit the full potential of the system.

Pragmatic

We work according to the Pareto principle: we want to achieve 80 percent of the results in 20 percent of the time by initially focusing on the core business and subsequently bringing the system to perfection through subsequent enhancements.

Best Practice

While working, we draw on our tried and tested methods, tools and templates, which have already proven themselves in numerous projects. With the help of the adaptive waterfall model, for example, we combine the advantages of agile and conventional project approaches. In doing so, we always face the future in order to develop systems, which function sustainably.

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This Is How We Reach Our Goal Together

Our Tried and Tested Project Approach

Our project approach, also known as the ‘adaptive waterfall approach’ combines the advantages of agile and classic software development. After an initial analysis and design phase, the desired functions will be developed and delivered iteratively. This gives users the opportunity to provide feedback and reprioritize certain functions very early on in the process.

Analysis Phase

We will work together to develop the strategic goals of the project and to analyze how Salesforce can be integrated into your existing system landscape. Afterwards, we will identify how Salesforce can be used to optimize your current processes, create transparency and meet specified KPIs.
Solution Design

Once the analysis phase is complete, we will develop the technical concept for implementation. Based on this concept, we will create an indication for the project timing and, building on this, a project plan including milestones.
Solution Development

Once the project plan has been approved, we will start implementing it. Our iterative approach allows us to involve users at an early stage, which facilitates the change process. Furthermore, this will provide us the opportunity to reprioritize the order of development at a later stage and adapt it to changing customer requirements.
Optimization & Testing

During the optimization and testing phase, we make final adjustments to the implementation. Existing core processes will be enhanced by limiting cases, further improving usability and increasing efficiency through automation.
Commissioning

After a large part of the work will have been implemented on test environments, we will implement the functions into the production system. Master data is imported and responsibility for the Salesforce instance can be gradually handed over to the users if required. Moreover, we will be available for further cooperation after the Hypercare phase.

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Insight into Our Project Successes

Get Inspired by Our User Stories

Our customers are as diverse as their requirements. We have summarized some of our past project successes for you, so that you can be inspired by the many possible uses of Salesforce.